RAVO platform

One platform. A world of conversations.

Choose a product-led retail experience or an assistant that answers in words from your information. Start with the questions customers ask in your space.

Explore the business controls ↓

Retail conversations

A product question can become visible choices.

The retail specialist uses a configured catalogue experience so a shopper can read an answer, inspect relevant products and decide what to explore next.

Supplied information: Catalogue and applicable location context
Visible response: Words with product choices on screen
Plan for: Who maintains product and location information?

Example retail screen recreated with a sample paint catalogue. It is not a customer deployment or recorded session.

Visitor conversations

A practical question can meet the information behind it.

For environments without the retail product journey, the conversation can answer in words from documents, websites or other agreed business information.

Supplied information: Documents, pages and agreed business knowledge
Visible response: A readable answer in the visitor's setting
Plan for: When should the assistant refer someone to the team?

Example hotel answer written from sample venue information. It is not runtime footage or a live retrieval trace.

InformationThe material the organisation chooses to provide

ConfigurationThe presentation and task boundaries agreed for the experience

OperationA named owner for knowledge, location context and device rollout

Behind every useful conversation

Your knowledge.
Your brand. Your locations.

Help a shopper move from a question to a useful choice.

For merchandising and store operations.

Explore your setting

Information

Start with what your business knows.

Bring documents, pages or a connected catalogue into the experience. Agree which information belongs to each location and how it is maintained.

Explore the information behind an answer

Product catalogueExterior woodstain

Woodcare, aisle 7

Newcastle / Shop floor

At the customer screen

Where can I find exterior woodstain?

You can find exterior woodstain in aisle 7, in the woodcare section.

Guidance

Give the conversation your business context.

Define the instructions for the experience. In retail, selected product areas can carry relevant guidance; in visitor settings, start with the information and boundaries your team provides.

Explore retail guidance

Business instructionsProduct categories and relevant customer needs

Applies toNewcastle / Shop floor

Review withMerchandising and store operations

A useful answer, with the context your team supplies.

Identity

Make the experience feel like yours.

Start with a palette drawn from your logo. Choose colours for the customer screen while keeping a familiar character or presenter at the heart of the conversation.

Try Brand Identity

YOURBRAND

Logo & paletteTypographyShape

A consistent shop-floor identity

Locations

Choose what belongs in each place.

Organise sites, areas and devices. Assign the experience to the right location and keep local responsibilities clear.

Explore device and fleet management

Selected scopeNorth & Co

Newcastle / Shop floor

Welcome screen

Separate screen-content scheduleSeasonal product displaysChoose the media, destinations and time window.

Start with one setting. See the controls and the customer experience together.

Build your demo agenda ↗

A product question can become visible choices.

A practical question can meet the information behind it.

Start with what your business knows.

Give the conversation your business context.

Make the experience feel like yours.

Choose what belongs in each place.

RAVO for retail

Grounded answers

Appearance

Start with one question. See where it could go.