Ravo AI, Frequently Asked Questions

Product

What is Ravo AI and how does it work?

Ravo AI turns every display into a voice assistant. Customers ask questions naturally; Ravo understands intent and answers out loud and on screen with the right product or information.

Is Ravo touchscreen, voice, or both?

Both, customers can speak or touch, and displays are available with passive or PCAP touch.

Can Ravo run promotions and recommend products?

Yes, through Campaign Manager and Category-Specific Prompting.

Hardware

What hardware does Ravo run on?

Ravo is delivered on our own purpose-built hardware range, the Muro Canvas, Versi Display, Versi Kiosk and Versi Totem, each fitted with the 3-in-1 AI Communication Bar and supplied ready to go live.

What's the difference between the Versi Display, Kiosk and Totem?

The Display is wall/large-format signage; the Kiosk is a free-standing self-service station; the Totem is a slim, free-standing unit for wayfinding and public venues.

Is Ravo suitable for unattended public environments?

Yes, hardware is 24/7-rated, tamper-proof and damage-resistant

Software & Integrations

Which languages does Ravo support?

The top 10 global languages out of the box.

How does Ravo keep stock and pricing up to date?

It syncs directly with your ERP, so every screen updates automatically.

Does Ravo integrate with my ERP or POS?

Yes, including VendSafe, for live pricing, stock and availability.

Deployment & Support

How long does it take to go live?

Days, not months, setup is a no-code, four-step process.

Can I manage multiple sites from one place?

Yes, deploy one configuration across hundreds of sites, or fine-tune each independently.

What support and installation is included?

Professional installation, automated updates and 24/7 global support on hardware plans.

Pricing

How is Ravo priced, per use or flat fee?

A predictable flat fee, so costs are clear as you scale.

Security & Data

How does Ravo handle customer data and privacy?

Data is handled to the standards your IT and compliance teams require. Check