Ravo AI Privacy Policy

At Ravo AI we are committed to protecting your privacy and handling your personal information transparently and securely.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, request a demonstration, contact us, or interact with our AI-powered solutions.

Who We Are

Ravo AI develops intelligent voice-powered AI assistants that transform displays into interactive product experts, service guides, sales advisors, and customer engagement tools.

For the purposes of applicable data protection laws, Ravo AI is the data controller responsible for your personal information.

Information We Collect

Information You Provide

We may collect information that you voluntarily submit, including:

  • Name
  • Company name
  • Email address
  • Phone number
  • Job title
  • Business requirements
  • Any information included in enquiries, contact forms, or demo requests

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referring website
  • Pages visited
  • Time spent on pages
  • Date and time of visits

AI Interaction Data

Where our AI assistant technology is deployed, we may collect and process:

  • Voice inputs
  • Text conversations
  • User interactions
  • Session analytics
  • Performance and usage data

This information is used solely to provide, improve, secure, and optimize our services.

How We Use Your Information

We use personal information to:

  • Respond to enquiries and demo requests
  • Provide information about our products and services
  • Deliver and improve our AI solutions
  • Analyze website performance and user engagement
  • Maintain security and prevent fraud
  • Comply with legal obligations
  • Communicate service updates and business information

Legal Basis for Processing

Under UK GDPR, we process personal information based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract
  • Legitimate business interests
  • Compliance with legal obligations

Cookies and Analytics

We may use cookies and similar technologies to:

  • Improve website functionality
  • Understand visitor behavior
  • Measure website performance
  • Enhance user experience

You may control cookie preferences through your browser settings.

Data Sharing

We do not sell personal information.

We may share information with:

  • Hosting providers
  • Analytics providers
  • Cloud infrastructure providers
  • Customer support platforms
  • Professional advisers
  • Regulatory authorities when legally required

All third-party providers are required to process data securely and in accordance with applicable data protection laws.

International Transfers

Where personal information is transferred outside the United Kingdom, we implement appropriate safeguards to ensure data remains protected in accordance with UK GDPR requirements.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes described in this Privacy Policy
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Enforce agreements

When data is no longer required, it is securely deleted or anonymized.

Data Security

We implement appropriate technical and organizational measures to protect personal information from:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Loss
  • Misuse

While we strive to protect your information, no internet transmission or storage system can be guaranteed as completely secure.

Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with the UK Information Commissioner's Office (ICO)

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Children's Privacy

Our website and services are intended for business users and are not directed to individuals under the age of 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact: