Go beyond the first answer.
A recommendation is the beginning. Open the product, see the information behind it, and work out what fits.
Product detail, in the conversation.Your world, with RAVO.
Conversational AI for physical spacesFrom a question.
From a question.
To a shortlist.
An AI assistant your customers can talk to.
In your store. With your information.
“I’m looking for a fragrance-free moisturiser under £40.”
A shopping list of everything they want, and where to find it in store.
Your Wishlist×
Total: £30.99
Get wishlist QR code
Ceramide Body Lotion, Fragrance-Free, 400 ml£30.99×− 1 +
Your catalogue turns a question into products the shopper can explore.
For retail / From a question to something usefulAn answer is only
An answer is only
the beginning.
Make it your shortlist.
Keep the products that interest you together. The conversation becomes a useful list, with the item and quantity visible.
One selected product. One clear next step.Take your list with you.
Scan the QR code on the screen and the list moves to the shopper’s own phone — the products they chose, and the conversation behind them.
The conversation can continue beyond the screen.Your Wishlist×
Total: £30.99
Get wishlist QR codeCeramide Body Lotion, Fragrance-Free, 400 ml£30.99×− 1 +RAVOSession history
Recommend a fragrance-free moisturiser for sensitive, dry skin under £40.
For fragrance-free, sensitive skin that’s also dry, I recommend the Ceramide Body Lotion at £30.99,
My Wishlist1 item saved
Ceramide Body Lotion, Fragrance-Free, 400 mlOwn brand / £30.99 / Qty 1
01 / Explore
Go beyond the first answer.
A recommendation is the beginning. Open the product, see the information behind it, and work out what fits.
Product detail, in the conversation.Product detail
The same product, with more to explore.
A little direction.
A more relevant conversation.
Give the retail assistant guidance for selected product areas and locations. Keep the customer’s question at the centre.
Business guidanceIllustrative configuration
- Product area
- Exterior woodcare
- Location
- Newcastle store
- Instruction window
- Seasonal range introduction
The intent
Help the shopper compare finishes. Ask which surface they are treating before narrowing the choice.
Your team sets the guidance and the locations it applies to.
“Which stain should I use for outdoor wood?”
RAVO
These quick-dry woodstains are for exterior wood. Are you treating a fence or garden furniture?
Relevant product areaExterior woodcare
Find the right finish for the job.
The guidance is relevant to the product question.
“Where is the paint counter?”
RAVO
The paint counter is at the back of the ground floor, beside the mixing desk.
Ground
floor
floor
Store informationPaint counter
Beside the mixing desk.
A location question gets the location information it needs.
Explore this with a category from your range and a question your customers ask.
Plan a retail demonstration ↗Designed around the shopper
From an idea to an option
A shopper may know the job they need to do without knowing the product name. RAVO turns a plain-language request into relevant catalogue options.
Product knowledge, within reach
Make specifications, comparisons and product information available through conversation. Keep the information connected to the catalogue your business supplies.
Bring the aisle into the answer
Where connected store data supports it, customers can ask about local availability and where an item is located. Verify local information as part of the store setup.
A conversation for the department
A paint area and a power-tools area have different customer questions. Plan the knowledge and physical placement around those department needs.
Think beyond one screen
Connect the pilot location to a wider operating model: shared product knowledge, local context, device management and a named content owner.
Your information, put to workThe answer starts
The answer starts
with what you know.
Your website. Your catalogue. Your documents. RAVO looks them up before it answers, so the conversation is built on your own information rather than on what a model happens to know.
Product information
Ceramide Body Lotion, fragrance-free
- Fragrance-free
- Ceramides
- Dry and sensitive skin
- £30.99
Information supplied by the business
A customer asks
“Recommend a fragrance-free moisturiser for sensitive, dry skin under £40.”
RAVO answersFor fragrance-free, sensitive skin that’s also dry, I recommend the Ceramide Body Lotion at £30.99, and the Rich Moisturising Cream for dry and sensitive skin at £26.99. Are you looking for a face moisturiser or a body lotion?
The shopper’s requirements meet relevant fields in the catalogue.
Guest information
Sunday departures
- Late checkout until 1 pm
- Subject to availability
- Reception confirms on arrival
Information supplied by the business
A customer asks
“Can I check out late on Sunday?”
RAVO answersLate checkout until 1 pm is available on Sundays, subject to availability. Reception can confirm it when you arrive.
The answer includes the policy and the condition the guest needs to know.
Station information
Bus connection / number 12
- Stand C
- East exit
- Turn left
- Follow signs for east-exit stands
Information supplied by the business
A customer asks
“Which exit for the number 12 bus?”
RAVO answersThe number 12 leaves from stand C, through the east exit and left. Follow the signs for the east exit to reach the bus stands.
The passenger receives directions from the station’s published information.
Visitor information
Castle access
- Courtyard / step-free
- Great hall / step-free
- Tower stairs / not step-free
Information supplied by the business
A customer asks
“Is the castle tour suitable for a pushchair?”
RAVO answersThe courtyard and great hall are step-free. The tower stairs are not. Pushchairs can be left at the gatehouse during the tower section.
The useful detail is the difference between the accessible areas and the stairs.
You choose the sources. Agree how they are maintained, and where the assistant should refer someone to your team.
Explore grounded answers ↗Data and privacy ↗Behind every useful conversationYour knowledge.
Your knowledge.
Your brand. Your locations.
Help a shopper move from a question to a useful choice.
For merchandising and store operations.
See how you shape the experience