Your world, with RAVO.
RetailHospitalityTransportAttractions
Conversational AI for physical spaces

Your customers have questions.
Let your screens do the talking.

An AI assistant your customers can talk to.
In your store. With your information.

“I’m looking for a fragrance-free moisturiser under £40.”

A shopping list of everything they want, and where to find it in store.

Illustrative retail installation with a front-facing Muro Canvas / wall-mounted. Communication bar directly on the display chassis.
Muro Canvas / wall-mounted

Your catalogue turns a question into products the shopper can explore.

Before the answer

Your customers are asking.
Somebody has to be free to answer.

The question gets asked. Nobody is free to answer it.

A shopper has one question standing between them and a decision. Your team is with another customer, on a break, or three aisles away. The question does not wait. The customer does, and then they leave.

Nobody minds asking. Everybody minds waiting.

Being told that someone will be with you shortly is the part a visitor repeats afterwards. It is rarely anyone’s fault. It is what happens when demand arrives in bursts and a team arrives in shifts.

The same question, a hundred times a day.

Which aisle. What size. Is it suitable. Your team knows every answer, and gives them one at a time, all day, instead of doing the work only a person can do.

Every one of those questions already has an answer in your business. It is in your catalogue, your website, your documents. It is just not standing where the customer is.

For retail / From a question to something useful

An answer is only
the beginning.

01 / Explore

Go beyond the first answer.

A recommendation is the beginning. Open the product, see the information behind it, and work out what fits.

Product detail, in the conversation.
02 / Save

Make it your shortlist.

Keep the products that interest you together. The conversation becomes a useful list, with the item and quantity visible.

One selected product. One clear next step.
03 / Get your shopping wishlist

Take your list with you.

Scan the QR code on the screen and the list moves to the shopper’s own phone — the products they chose, and the conversation behind them.

The conversation can continue beyond the screen.
RAVOSession history

Recommend a fragrance-free moisturiser for sensitive, dry skin under £40.

For fragrance-free, sensitive skin that’s also dry, I recommend the Ceramide Body Lotion at £30.99,

My Wishlist1 item saved
Ceramide Body Lotion, Fragrance-Free, 400 ml

Ceramide Body Lotion, Fragrance-Free, 400 mlOwn brand / £30.99 / Qty 1

01 / Explore

Go beyond the first answer.

A recommendation is the beginning. Open the product, see the information behind it, and work out what fits.

Product detail, in the conversation.
Product detail

The same product, with more to explore.

Your information, put to work

The answer starts
with what you know.

Your website. Your catalogue. Your documents. RAVO looks them up before it answers, so the conversation is built on your own information rather than on what a model happens to know.

Sample catalogue record

Product information

Ceramide Body Lotion, fragrance-free

  • Fragrance-free
  • Ceramides
  • Dry and sensitive skin
  • £30.99
Information supplied by the business
A customer asks

“Recommend a fragrance-free moisturiser for sensitive, dry skin under £40.”

RAVO answers
For fragrance-free, sensitive skin that’s also dry, I recommend the Ceramide Body Lotion at £30.99, and the Rich Moisturising Cream for dry and sensitive skin at £26.99. Are you looking for a face moisturiser or a body lotion?

The shopper’s requirements meet relevant fields in the catalogue.

You choose the sources. Agree how they are maintained, and where the assistant should refer someone to your team.

Explore grounded answers ↗Data and privacy ↗
The face

Your voice.
Your brand.
A familiar face.

Your assistant reflects your brand. Choose a human-like presenter or the RAVO mascot, then shape the identity around it — your logo, your colours, the face your visitors will recognise.

Same answer / identity preview

Try it — switch between the options below to preview the screen.

Brand identityA compact colour preview.
Response state
See all the appearance options
The hardware

Choose your screen.
Or assess the one you have.

Place RAVO on a Muro Canvas, a freestanding Versi Indoor, or explore whether a compatible touchscreen can be reused. The installation is scoped for the space.

Explore installation options
A Muro Canvas wall screen render with the RAVO interface on it.
Mounted canvas

Made for walls and fixtures.

Choose landscape or portrait orientation, with the communication bar positioned directly with the display. Final mounting, sound and network conditions are assessed for the location.

Landscape or portraitWall mountingCommunication bar at the display
For multi-site retail / Shared knowledge, local context

One catalogue. Every location has its own answer.

The product knowledge can be common. Availability, price, promotion and where to find something can belong to the place where the customer is standing.

Sample dark-oak woodstain tin
Shared catalogueExterior Quick Dry Woodstain

Preparation, coverage, finish and product description

“Where can I find this?”
Local context / NewcastleWoodcare, aisle 7RAVO at this location

“You can find exterior woodstain in aisle 7, in the woodcare section.”

Local context / ManchesterAisle 7, limited availabilityRAVO at this location

“Please check with the paint desk.”

Local context / LondonSample display, ask the paint deskRAVO at this location

“The paint desk can help with the next step.”

Local context / LeedsAisle 4, garden careRAVO at this location

“Look in aisle 4, beside garden care.”

Local context / BristolGround floor, woodcare sectionRAVO at this location

“You will find it in woodcare on the ground floor.”

Local context / GlasgowAisle 9, exterior finishesRAVO at this location

“It is in aisle 9 with the exterior finishes.”

Local context / CardiffDisplay near the paint counterRAVO at this location

“The sample display is beside the paint counter.”

Behind every useful conversation

Your knowledge.
Your brand. Your locations.

Help a shopper move from a question to a useful choice.

For merchandising and store operations.

See how you shape the experience
Bring your questions

Start with one question. See where it could go.

Start with a question your customers actually ask, and explore how it could be answered on screen.