Pricing

Choose your
starting point.

Answer visitor questions, help customers explore products, or bring RAVO to multiple locations.

For customer questions

Start

Knowledge assistant

Help visitors find answers from your organisation’s information.

Monthly subscriptionFor your first location or service point.

Answers from your documents and pages
Voice and on-screen conversation
250 pooled assists included each month

Discuss Start

For product discovery

Retail

Product and shopping assistance

Help shoppers explore your catalogue and find relevant products.

Monthly subscriptionCatalogue activation scoped with your setup.

Catalogue-led product discovery
Product details and a customer shortlist
1,000 pooled assists included each month
Voice included

Discuss Retail

For your estate

Network

A shared rollout across locations

Bring the right RAVO experience to multiple locations, with local context.

Tailored annual agreementBased on your locations and rollout needs.

Knowledge or retail experiences by scope
Shared information with location context
Pooled assists that grow with every location you add
Central administration, reporting and billing
One standard catalogue integration included

Plan your rollout

Start and Retail describe the customer experience. Network brings the chosen experience across your estate. Your proposal confirms pricing, capacity and inclusions.

Usage, made simple

Count the assist.
Keep the conversation.

One assist covers a customer’s related exchange with RAVO, including their follow-up questions.

Voice included: Speaking, typing, or a mix of both belongs to the same assist.
Capacity agreed upfront: Your proposal sets the allowance and options for additional usage.
Shared across Network: Agreed locations draw from one pool of assists.
No hidden counters: No separate charge per message, token, passive page view or staff seat.

The complete setup

A clear view of
the whole cost.

Separate the ongoing subscription from the equipment and services your location needs.

See how setup works

Hardware & installation: Choose a RAVO screen or assess an existing touchscreen. A standard installed display includes the device, freight, provisioning and commissioning. Explore the hardware.
Presenter option: Discuss the character or human-like presenter for your screens. Presenter is charged per enabled device, not per location.
Support & additional services: Global support is available, with hours and service arrangements agreed for your deployment. Additional integration work, on-site services and enhanced support are separately scoped.

Before you choose

A few practical
questions.

Which plan should I start with?

Choose Start for questions about your organisation, services or venue. Choose Retail when the customer needs to explore products from your catalogue. Discuss Network when you need to coordinate RAVO across multiple locations.

Can I use an existing screen?

We can assess a compatible touchscreen alongside its sound, network and installation conditions. Hardware compatibility and any additional equipment are confirmed before setup.

What happens if I need more assists?

Each additional Network location adds to the shared pool, so capacity grows as your estate does. We agree any further allowance and options with you directly.

Can I begin at one location and expand?

Start by scoping a representative location and the questions customers ask there. We can then plan additional locations, local information and a Network agreement for the wider rollout.

What does catalogue integration involve?

A Network agreement includes one standard catalogue integration: a supported source, normal field mapping, validation, first activation and ongoing monitoring. Reviewing your catalogue is free; cleanup, additional systems and bespoke data work are scoped separately.

Start with one question. See where it could go.